For municipalities & public-sector teams

Governed AI pilots for Ontario government teams.

We help mid-size municipalities, regions, libraries, and public-sector teams put AI to work on the everyday load — citizen and 311 inquiries, document and records workflows, routine intake — on a fixed fee, human-verified, and Canadian-owned, with no vendor lock-in.

Book a call See recent results

One narrow pilot, one reportable number.

Public-sector AI works best when it starts small and proves itself. We scope a single pilot to a clear before/after metric your team can stand behind — and hand you the numbers to report.

Where we start

Citizen / 311 service Document & process automation Inquiry triage & drafting

Citizen-service assistant

A governed AI assistant for high-volume resident questions (311-style), with staff review built in. Outcome: higher self-serve deflection and faster responses — hours returned to your team.

Document & process automation

Automate a manual, repetitive internal workflow — intake, reporting, records handling. Outcome: process-labour hours saved every month, and a repeatable, documented process.

Inquiry triage & drafting

Route and draft responses to routine inquiries, with a person approving before anything goes out. Outcome: less time on repetitive triage, more on the cases that need judgment.

Proof, not promises.

Recent result

An estimated ~40% of process-labour hours saved converting a client's manual process maps into easy-to-operate AI tools.

A smooth team transition, tools the staff run themselves, and a conversation about doing more.

Recent result

An estimated ~40% reduction in routine-inquiry handling for a provincial-government intake process.

Structured routing, drafting, and review with responsible-AI controls; data kept governed and Canadian. Client anonymized at their request.

See the full case studies →

Built for how the public sector actually buys.

Fixed fee, no lock-in

Pilots are typically $25,000–$40,000 over 6–10 weeks, priced up front. You own the outputs and can run them yourself — no proprietary trap.

Governed & human-verified

Responsible-AI by design (FASTER / AIA-aligned), Canadian data residency, and a human-verified guarantee: AI augments, it never authors unchecked.

Canadian-owned, senior delivery

A Canadian-owned Ontario firm, with a senior practitioner delivering start to finish — one accountable person, not a rotating team.

Let's scope one pilot

Find the hours hiding in your service load.

Book a call